The Dangers of Understaffing Your Hotel at the Executive Level

hotel understaffing

Before we know it, winter will be on the way out and the busy season will be fast-approaching. If you’ve recently found yourself short-staffed (especially at the executive level), now is the time to be proactive about finding coverage. When you need effective solutions, our team at Hospitality Taskforce is here to help you with upper level temporary hotel staffing. Here’s a look at why it’s so important to keep management-level positions filled and avoid the dangers of understaffing: 

Higher Turnover

Understaffing at any level is dangerous because it leads to higher turnover. When you’re running a busy hotel, high turnover spells disaster because you’ll continually need to train new hires. To boost your chances of retaining top talent, you should pay close attention to keeping executive level positions filled. Even a short term vacancy can quickly trickle down to impact multiple departments, so if you’re about to be faced with a leave of absence by an important team member, give us a call. We’ll work with you to find an experienced contractor who can step right into the role and provide leadership you can trust.

Reduced Business Growth

Now that travel has bounced back post-pandemic and consumer spending is up as inflation cools, it’s a great time to focus on business growth. Without the expertise from executive level staff, your hotel will lose out on opportunities to increase profits. Positions such as Director of Finance, Director of Sales, and Executive Meeting Manager are critical for driving growth and maintaining a sustainable budget. 

Lower Quality Work 

When leadership is absent or understaffed, the entire property will feel the effects. Keeping executive positions fully staffed is necessary for ensuring that operations run smoothly and all departments have what they need to succeed. Without seasoned professionals to guide the team, you’ll more than likely have to outsource work to inexperienced team members or leave important work undone. With just a few weeks of lapsed coverage, the customer experience may decline, leading to even more issues for successors to untangle. 

Executive level positions are crucial for hotels, and being understaffed will quickly cause problems for the property. If you’ve recently discovered that your most experienced team members will be taking a leave of absence or moving on to another opportunity, the search for coverage should begin immediately. Since upper level vacancies can be so challenging to fill, you may be interested in seeking help from an agency that specializes in temporary hotel staffing. The Hospitality Taskforce team has been a leader in our industry since our founding in 2003. Whether you’re looking to fill a short-term vacancy or need someone to step in for several months, we can connect you with the best contractors available. Our process is rigorous, and we accept only the top-tier candidates. To learn more about how we can help, please contact us or submit an RFP.